Shipping Information

Shipping

**Please note, we will not be shipping orders on 11/26 or 11/27. Shipping will resume on Monday 11/30**

Place your order by the dates below to receive it by Christmas! 

Next-Day Local Austin Delivery

Our Home Delivery team covers most of Austin. If you chose a Local Austin Delivery a driver will drop off your product at your doorstep the next day (7 days a week) between 2:00 pm - 8:00 PM. 

If you check-out with G-Pay, PayPal, or Amazon Pay you will be unable to utilize our local delivery system. Please choose Shop Pay or checkout as guest to get local delivery in Austin, Texas. (Free for orders over $100). 

If you need to make specific arrangements please email us at catering@amysicecreams.com or call us 512-458-6150. (For Local Delivery Only)

 

Helpful Info

  • Our default shipping service for all products is the United States Postal Service.
  • We provide tracking information for orders shipped via USPS Priority Mail and UPS Ground.
  • Most items are shipped within 2 business days, which excludes Saturday and Sunday. 
  • We use recycled boxes whenever we can to be environmentally conscious. 
  • Please note we are unable to ship outside the continental United States. 
  • If you live in or are visiting the Austin area, we do allow order pickup upon request. Please contact us to make arrangements at buystuff@amysicecreams.com.
  • For all Ice Cream Home Delivery questions, please email shipping@amysicecreams.com.