Shipping & Delivery Information

Helpful Info

  • For all Nationwide Ice Cream Shipping questions, please email shipping@amysicecreams.com.
  • We use the United States Postal Service and UPS to ship our products.
  • We provide tracking information for all orders.
  • Most items are shipped within 2 business days of the order date (unless otherwise noted), which excludes Saturday and Sunday.
  • Ice Cream is shipped out ONLY on Tuesday or Wednesday. This ensures delivery before the weekend. If you place your order past noon on Wednesday it will not be shipped until the following Tuesday. Email us (shipping@amysicecreams.com) if you need something quicker, we can try and help! 
  • We use recycled boxes whenever we can to be environmentally conscious. 
  • Please note we are unable to ship outside the continental United States. 
  • If you live in or are visiting the Austin area, we do allow order pickup upon request. Please contact us to make arrangements at buystuff@amysicecreams.com.