FAQ

When will my order ship?

We do our best to ship orders within 2 business days after they are placed. Business days are Monday-Friday for us.

What shipping services do you use?

Our default service is USPS to ship all orders unless a FedEx option is chosen. Need more info? Click here!

How can I place a large order/an order for pickup in Austin?

Please contact buystuff@amysicecreams.com and we'll help you out!

How can I purchase ice cream and ice cream cakes?

For more information on purchasing wholesale ice cream, please visit our Wholesale Page and contact our production team.

For ice cream cakes, please visit our Cakes Page and contact our Cakes Department!